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Common Scams Targeting Seniors
Scammers specifically target older adults and home care clients. Learn the most common tactics so you can recognize them before it is too late.
Callers pretending to be government agencies, Medicare, Social Security, or your care agency.
Scammers call pretending to be from the IRS, SSA, Medicare, or even your home care provider — demanding payment or personal information.
Fake or unvetted caregivers who exploit access to your home, finances, or personal information.
Fraudulent individuals pose as caregivers — gaining your trust to steal money, valuables, or personal information over time.
Fraudulent offers for free medical equipment designed to steal your Medicare information.
Scammers offer "free" medical supplies or services and use your Medicare number to bill for items you never received.
Fake alerts claiming your computer is infected — designed to steal money or remote access.
A pop-up or phone call warns your computer has a virus. They ask you to give remote access or pay for fake repairs.
Online relationships built over time — then a sudden request for money or personal help.
Scammers build long online relationships — often for weeks — before claiming an emergency and asking for money.
Fake winnings requiring you to pay fees or taxes upfront before collecting your "prize."
You receive a letter, call, or email saying you've won — but must pay fees or taxes to receive it.
Universal Warning Signs
Regardless of the scam type, these red flags apply almost universally. If you notice any of these — pause, breathe, and call someone you trust.
Legitimate organizations never demand immediate action. Pressure to decide or pay right now — or keep something secret — is always a scam.
Any request for payment via gift cards, wire transfer, cryptocurrency, or prepaid debit cards is an immediate red flag. Real agencies never ask for this.
Never share your Social Security number, Medicare ID, bank account, or passwords over the phone unless you initiated the call to a verified number.
Scammers isolate victims by asking them to keep things secret. If someone tells you not to tell your family or caregiver — that is a serious warning sign.
Unexpected windfalls, miracle cures, or impossible deals almost always are. Trust your gut — if something feels off, it probably is.
Scammers use emotional manipulation — threatening arrest, claiming a family member is in danger, or making you feel guilty. Real organizations never do this.
How to Protect Yourself
Simple, practical steps that can help you and your loved ones stay safe from fraud and exploitation.
If someone calls claiming to be from an agency, Medicare, or your care provider — hang up and call that organization back using an official number from their website.
No legitimate government agency, business, or care provider will ever ask you to pay using gift cards, cryptocurrency, or wire transfers. Ever.
Always tell a family member, friend, or caregiver before making large financial decisions or sharing personal information. A second opinion is one of the best defenses.
Your Social Security number, Medicare ID, bank account numbers, and passwords are valuable. Never share them unless you initiated contact with a verified organization.
Let unknown numbers go to voicemail. Scammers rarely leave messages. If it is important, they will call back or leave a message you can verify before responding.
Check your bank statements, Medicare Summary Notices, and credit card bills regularly for unfamiliar charges. Catching issues early limits the damage.
Free Classes for Seniors & Families
A new class every week covering technology, health, safety, and everyday life skills — designed especially for seniors and home care clients. Free for all Companion Services clients and their families.
How to Use Your Smartphone Like a Pro
A beginner-friendly walkthrough of your iPhone or Android — calls, texts, FaceTime, apps, and staying safe online, all at a comfortable pace.
Calls, texts, FaceTime, apps and settings — a full beginner's guide.
Spot scam emails, create safe passwords, and protect your information online.
Step-by-step guide to staying close with family through video calls.
Organize medications, set reminders, and communicate with your doctor effectively.
Recognize phone scams, email fraud, and Medicare fraud — with real examples.
Share photos, join family group chats, and video call grandchildren — made simple.
Never Miss a Class
Sign up for class reminders and we'll send you the Zoom link before each session. Free for all Companion Services clients and families.
Report a Scam & Find Help
If you or someone you know has been targeted by a scam, report it immediately. These organizations can help investigate and protect others.
The Federal Trade Commission's official fraud reporting portal. Report scams targeting you or a loved one.
reportfraud.ftc.gov ↗ 🛡️Report Social Security impersonation scams or suspicious activity related to your SSA benefits.
1-800-269-0271 ↗ 💊Report Medicare fraud, abuse, or waste. HHS Office of Inspector General investigates healthcare fraud.
1-800-HHS-TIPS ↗ 👴A nationwide resource connecting seniors and caregivers to local services including elder fraud protection.
1-800-677-1116 ↗ 🔬The CDC provides resources on elder abuse prevention, including financial exploitation and fraud prevention.
cdc.gov ↗ 🌍Global health guidance, including resources on protecting vulnerable populations from exploitation.
who.int ↗Trusted Guidance for Families
Clear, respectful guidance from respected organizations to help families navigate aging, caregiving, benefits, planning, dementia support, and local services.
Medicare
Understanding Parts A, B, C, and D, plus plan comparison and counseling resources.
- → Medicare.gov official site ↗
- → Plan Finder ↗
- → SHIP free Medicare counseling ↗
- → Medicare Savings Programs ↗
Medicaid — CT & NY
State-specific programs and eligibility tools for Connecticut and New York.
Social Security / SSA
Retirement, disability, SSI, and online account access.
Alzheimer's & Dementia
Support, education, and helplines for families facing memory changes.
CDC & NIH Healthy Aging
Trusted public health guidance for safety, fall prevention, vaccines, and dementia data.
Local CT & NY
Helpful regional agencies and caregiver support organizations near you.
We're Here For You
If you ever feel uncertain about a person, a phone call, or a situation — reach out to us immediately. Our team is available 24/7 to help verify, advise, and protect you.
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